Austin

Austin is the largest community area on Chicago's west side, home to numerous neighborhoods and a population of nearly 100,000 residents.  Austin is a predominantly Black community contending with decades of economic underdevelopment and government disinvestment. Despite the challenges faced in Austin, thousands of residents remain in the community and new populations are arriving, investing in their homes, their blocks, and their neighborhood.  In 2018, over 500 Austin stakeholders created a "quality of life plan,"  an agenda that sets out a comprehensive strategy to restore Austin and to create something new. In order to carry out the agenda for community change, neighborhood leaders are creating deeper relationships with the non-profit partners, local businesses, and public agencies and working together in a coordinated way like never before.
Photo Credit:
Institute for Nonviolence Chicago (INVC)

Implementation Stage

Started August 2024
Colorful mural on a basketball court wall featuring portraits of Black activists, a raised fist, a woman with 'Girl Power' shirt, and comic-style superhero.

Community Coalition Hub

Community Coalition Partners

Core Service Provision

Each SC2 community coalition is required to provide the five core services: Street Outreach, Case Management, Clinical & Non-Clinical Behavioral Health, Education, and Employment. Community-based organizations (CBOs) work alongside the SC2 Implementation Team to determine annual goals for service provision according to capacity.

The figures represented show all participants who have been served or are currently being served through each respective core service in relation to each service goal. Services are provided by any participating CBO within the Austin Coalition.

For example, a participant may be received by an agency that provides Street Outreach services and referred to a different agency that provides Behavioral Health Services. Part of the continual capacity-building support provided to CBOs is ensuring strong communication between service providers in the interest of maintaining seamless referrals between Austin providers.

Updated April 2026.

Program Completions & Progress Toward Scaling in Austin

Participants served by SC2 in Austin contribute to SC2's broader goal of reaching 75% of the highest risk individuals across Chicago.

‘Served’ participants refer to those who have completed intake and have been referred to additional core services. Served participants are actively engaged in services but have not yet reached the criteria for completion. SC2 participants are designated as ‘Completed’ once they have received at least three of the five core services (Street Outreach, Case Management, Behavioral Health, Employment, or Education) AND have EITHER completed an employment program, are placed in a job, or have completed education requirements toward a degree.

Update April 2026.

DeAndre & Demetrius' Story

As part of his role as a Street Outreach Worker at the Institute for Nonviolence Chicago (INVC), Demetrius is often called to the scene of a local shooting or local hospitals to provide immediate support for anyone injured or involved. Demetrius first met DeAndre after surviving an incident of gun violence in 2025. After connecting with DeAndre, Demetrius encouraged him to engage with SC2’s Employment Services. Through ongoing conversations, Demetrius guided DeAndre toward enrolling in the upcoming workforce development cohort at Heartland Human Care Services (HHCS). Shortly after beginning classes, DeAndre secured not one, but two job interviews. He advised Demetrius that he didn’t have proper attire for a professional setting. INVC stepped in to provide a suit, shoes, and a tie, ensuring he could attend both interviews confidently. As a result, DeAndre was offered both positions: one with a security company and the other at Rush Hospital as a transporter. He now aspires to become a nurse. DeAndre remains optimistic about his future and is deeply grateful to Demetrius, INVC, and coalition partners for helping him change the trajectory of his life.